Knowledgebase

iPhone 14

1. Go to Settings > Mail, then tap Accounts.
2. Tap Add Account, tap Other, then tap Add Mail Account.
3. Enter your name, email address, password and a description for your account.
4. Tap Next. Mail will try to find the email settings and finish your account setup. If Mail finds your email settings, tap Done to complete your account setup.
5. If Mail cannot find the settings (which does happen) complete the extra steps below:
6. Choose IMAP for your new account.
7. Enter yourdomain.com.au for Incoming Mail Server and Outgoing Mail Server. Then tap Next.
8. If your email settings are correct, tap Save to finish. If the email settings are incorrect, you��ll be asked to edit them.

For iPhone 7 - 13

Follow these steps to add an email account on your iOS device.

1. Tap Settings
2. Scroll down and tap Mail, Contacts, Calendar
3. Tap Add Account
4. Select the email provider "Other"
5. Complete the following fields

My Email settings
  My email address: yourname@yourdomain.com.au
  My email provider: Suncoast Hosting

Incoming Mail Server Settings
  Account type (POP or IMAP): IMAP
  Incoming Mail Server: yourdomainname.com.au
  User Name: your email address
  Password: your password
  Incoming server port number: 993
  Incoming server supports SSL? (yes or no): YES
  
Outgoing Mail Server Settings (We do not offer technical support for sending mail but you can use our servers still)
  Outgoing mail server: yourdomainname.com.au
  User name: your email address
  Password: your password
  Outgoing server port: 465
  Outgoing server supports SSL? (yes or no): YES

Older iPhone Steps

Please follow the steps below for Older iPhone

1. Tap Settings
2. Scroll down to Mail, Contacts, Calendars and tap on Mail, Contacts, Calendars
3. Tapp Add Account
4. Tap Other
5. Tap Add Mail Account
6. Complete the fields that show up.
7. Tap IMAP
8. Complete the fields that show up on this screen using the information above.
9. Tap Save

If you have tried setting up mail on your phone but still have no luck, please contact our team via live chat or by submitting a ticket in the My Account area.