Knowledgebase

Yes, Suncoast Hosting mysql databases are unicode compatible.

An auto responder can be setup in cPanel to respond to any incoming emails with a message...

Unfortunately our system does not allow a change of username as the system uses your current...

Shell exec() is supported on Suncoast Hosting dedicated server plans but not currently on our...

Suncoast Hosting does not recommend that you use register globals, however, they can turned on if...

By default, this feature is off. You can email support@suncoasthosting.com.au and request this...

YES you can BUT it is not recommended to change your permissions to 777 as other users on the...

Yes you do receive a Site Seal when you purchase an SSL Certificate.

You can view whether your account is using localhost or remotemysql host in your cPanel account....

All of Suncoast Hosting shared servers have pear PHP installed on them.

Suncoast Hosting dedicated hosting plans allow any application to be installed including ffmpeg....

All Suncoast Hosting plans support .htpasswd.

Django is supported on Suncoast Hosting dedicated server hosting plans, but not currently on our...

Jsp is supported on Suncoast Hosting dedicated hosting plans, which allow any applications to be...

Yes we support Joomla! Infact we are listed on the Joomla Resources Directory as a Joomla Hosting...

SFTP is activated if you have SSH access. If not, you need SSH access and to be able to use...

Yes, Suncoast Hosting supports SSI (server side includes).

Yes, Suncoast Hosting supports Zend Optimizer v3.3.0.

Suncoast Hosting does not currently support scripting in Lisp. For further information please...

Suncoast Hosting dedicated hosting plans allow any application to be installed including dolphin....

If you installed a new script and are getting the 500 error trying to load the page please see...

Yes, wget() command is allowed for shared SSH access.

You can add unlimited addon domains to your Suncoast Hosting account. Firstly please ensure that...

All of Suncoast Hosting shared hosting plans and include a free utility called Fantastico or...

It is important to have your own backup procedure in place to protect yourself from...

You can change your cPanel password at anytime. - Login to your control panel...

Login to your Control Panel at www.suncoasthosting.com.au/cpanel using your cPanel username and...

Suncoast Hosting uses RVsiteBuilder.RVsiteBuilder is  pretty easy to use and we reccommend that...

All your website's files and folders should be placed under the public_html directory...

Working with Email Accounts=============================The following email will guide you in...

You can login to your cPanel by going to www.suncoasthosting.com.au/cpanel (Suncoast Hosting is...

Within your Suncoast Hosting control panel, you have the ability to password protect a folder...

You can view your website's statistics through the Webalizer feature in cPanel. This can be found...

A cron job allows you to run a certain command at times set by the job such as deleting temporary...

If you have been using cPanel with your previous host then you need to create a full backup of...

You can download raw access logs through your cPanel account. Login to your account at...

You can order a Dedicated IP from your cPanel account at any point.Please contact...

Spam Assassin is  used to filter out incoming email on a server side basis. The feature...

If you would like to increase the PHP setting please submit a ticket to the Suncoast...

When you order an SSL we assign a static IP to your account. A static IP is required...

If you have forgotten or lost your username or password you can have your welcome email resent,...

No, SSH is not available for Windows.

You would need to move your content to the public_html folder (for the main domain). You can move...

Since we run a shared hosting environment, we have to uniquely identify your usernames to your...

It is essential to keep a local copy of your website to protect it from any number of...

HotLink protection prevents other websites from directly linking to files on your website. Other...

When using the common PHP installation on a webserver, PHP runs as the user nobody and it doesn't...

Secure Shell (SSH), known as Secure Socket Shell, is a UNIX-based command interface and protocol...

A parked domain points a new domain name to the same directory that your primary...

The maximum php upload file size is 2 MB on our shared hosting...

The path to public html is: /home/your-cpanel-username/public_html

If you login to you cPanel account at www.suncoasthosting.com.au/cpanel and select...

Apache versions are updated frequently along with the update of controlpanel. Please login into...

Suncoast Hosting supports version 2.2.8 of Ruby on Rails. The web program can be found in you...

All files and folders should be uploaded to the public_html directory.The public_html folder can...

We restrict outgoing port access as a result of the shared hosting environment. In this...