Why can I not send e-mails?

If you are having difficulty sending e-mails using a program such as Outlook, Outlook Express, Apple Mail or Thunderbird, please check the following:

- Is your ISP (Internet Service Provider) blocking external SMTP servers from being used when you are on their network? Contact your ISP and ask them what SMTP server you should be using.
- Ensure that you have your SMTP server setup correctly. The server will be your domain name. You also need to check that you have it setup to authenticate with your mailbox username and password.

If neither of the above appear to be the problem, please contact our team via live chat or by submitting a ticket in the My Account area and we will do our best to assist you

  • 4 istifadəçi bunu faydalı hesab edir
Bu cavab sizə kömək etdi?

Uyğun məqalələr

Does Spam Assassin work on email accounts with forwarding?

SpamAssassin works on all incoming emails, including mail that is forwarded to another email...

What is Email spoofing?

Email spoofing is when someone sends an email that looks like it came from a domain that it did...

How do I add my email account to Outlook Express 6.0?

To add your email account to& ;Outlook Express - Version 6.0 please open Outlook Express and then...

The difference between IMAP and POP

POP and IMAP are email protocols used to connect to mail servers so you can download or access...

Disable SSL for E-Mail IPhone

To disabled SSL on your IPhone when send/receiving emails complete the following steps: Tap on...